Acceptable Use Policy

Effective Date: November 2024

Welcome to Mosaik Collective! Our Acceptable Use Policy sets forth the terms and conditions for acceptable behaviour by users, hereinafter referred to as “Users” or “You,” on our website mosaikcollective.com, hereinafter referred to as “the Site” or “the Marketplace.” This policy is designed to create a positive and respectful environment for all users. By using the Site, you agree to comply with this Acceptable Use Policy. 

1. Acceptable Actions/Behaviours: 

Users are expected to engage in behaviour that is respectful, lawful, and aligned with the values of our community. Acceptable actions and behaviours include, but are not limited to: 

• Treating other users with respect and courtesy. 
• Providing accurate and honest information during registration, transactions, and interactions. 
• Respecting intellectual property rights and the privacy of others. 
• Complying with all applicable laws and regulations. 

2. Prohibited Activities: 

The following activities are strictly prohibited on the platform: 

• Fraudulent or misleading actions that compromise the integrity of the marketplace. 
• Harassment, bullying, or any form of harmful behaviour towards other users. 
• Posting or promoting content that violates intellectual property rights, privacy, or is illegal. 
• Using the platform for any illegal or unauthorized purpose. 
• Any action that may disrupt the functionality of the Site or negatively impact the user experience. 

3. Consequences for Prohibited Activities: 

Violation of this Acceptable Use Policy may result in a range of consequences, including, but not limited to: 

• Warning: Users may receive a warning for their first violation of this policy. 
• Suspension: For repeated violations or more serious offenses, the user’s account may be suspended temporarily. 
• Termination: The Marketplace reserves the right to terminate the account of any user who repeatedly violates this policy or engages in severe prohibited activities. 

4. Reporting Violations: 

Users are encouraged to report any violations of this Acceptable Use Policy by contacting our support team at office@sthelensclc.com. Please provide detailed information and evidence to assist in the investigation. 

5. Modification of Policy: 

The Marketplace reserves the right to update, modify, or replace any part of this Acceptable Use Policy. Users are responsible for regularly reviewing the policy to stay informed about any changes. 

6. Contact Information: 

If you have any questions about this Acceptable Use Policy, please contact us at office@sthelensclc.com 

By using the Site, you agree to abide by this Acceptable Use Policy. Failure to comply may result in consequences outlined in this policy, including the termination of your account.