Community Guidelines
Effective Date: November 2024
Welcome to Mosaik Collective! Our Community Guidelines are designed to foster a positive, respectful, and collaborative environment for all users on our website mosaikcollective.com, hereinafter referred to as “the Site” or “the Marketplace.” By using our platform, you agree to adhere to these guidelines to contribute to a thriving and supportive community.
1. Encouraged Behaviour:
We encourage users to engage in the following positive behaviours within our community:
- Respect: Treat all users with courtesy and respect. Recognize and celebrate the diversity of our community.
- Collaboration: Foster collaboration and constructive communication among users.
- Support: Offer support and encouragement to fellow users in their creative endeavours.
2. Prohibited Behaviour:
The following behaviours are strictly prohibited on the platform:
- Harassment: Engaging in any form of harassment, bullying, or discriminatory behaviour towards other users.
- Fraud: Participating in fraudulent or misleading activities that compromise the integrity of the marketplace.
- Illegal Activities: Using the platform for any illegal or unauthorized purpose.
3. Content Guidelines:
Users are responsible for the content they post on the platform. Content should adhere to the following guidelines:
- Respect Intellectual Property: Do not post or promote content that infringes upon the intellectual property rights of others.
- Appropriate Content: Ensure that all content is appropriate, respectful, and complies with our Terms of Service.
4. Communication and Interactions:
Users are encouraged to communicate and interact positively with each other:
- Reviews and Feedback: Provide constructive and helpful feedback in product reviews.
- Respectful Communication: Communicate respectfully with other users, both publicly and privately.
5. Reporting Violations:
Users are empowered to help maintain a positive community by reporting any violations of these Community Guidelines. If you witness or experience behaviour that goes against these guidelines, please report it promptly by contacting our support team at office@sthelensclc.com. Provide detailed information and evidence to assist in the investigation.
6. Consequences for Violations:
Violation of these Community Guidelines may result in a range of consequences, including:
- Warning: Users may receive a warning for their first violation of these guidelines.
- Suspension: For repeated violations or more serious offenses, the user’s account may be suspended temporarily.
- Termination: The Marketplace reserves the right to terminate the account of any user who repeatedly violates these guidelines or engages in severe prohibited activities.
7. Modifications to Guidelines:
The Marketplace reserves the right to update, modify, or replace any part of these Community Guidelines. Users are responsible for regularly reviewing the guidelines to stay informed about any changes.
8. Contact Information:
If you have any questions about these Community Guidelines, please contact us at office@sthelensclc.com.
By using the Site, you agree to abide by these Community Guidelines, fostering a positive and collaborative community environment. Your adherence to these guidelines contributes to the overall well-being of our marketplace community.