Privacy Policy 

Effective Date: November 2024

Welcome to Mosaik Collective! Our Privacy Policy outlines how we collect, use, store, and protect user information on our website mosaikcollective.com, hereinafter referred to as “the Site” or “the Marketplace.” This policy is designed to ensure transparency, trust, and the safeguarding of your personal information. 

1. Types of User Information Collected: 

We collect the following types of user information: 

• Customer Data: This includes contact information (such as name and address), payment details, and email addresses provided during the registration and purchase process. 
• Analytics Data: We gather information about your interactions with the Site to improve our services. This may include browsing patterns, page views, and device information. 

2. Use, Storage, and Protection of Information: 

We use the collected information for the following purposes: 

• Processing Transactions: Customer data is used to facilitate purchases, process payments, and deliver products or services. 
• Analytics: We analyse user interactions to enhance the functionality, content, and user experience of the Site. 
• Communication: We may use your contact information to provide updates, respond to inquiries, and send relevant information about your account or transactions. 

All information collected is stored securely on our website servers. We employ industry-standard security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information. 

3. Use of Cookies and Tracking Technologies: 

We use cookies to collect analytics data and provide a seamless shopping experience. Cookies are small text files stored on your device that help us analyse website usage and improve our services. By using the Site, you consent to the use of cookies. 

4. Third-Party Services: 

Some features of the Site may rely on third-party services or plugins. These third parties may have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services. 

5. Sharing of Information: 

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating the Site or conducting our business, as long as those parties agree to keep this information confidential. 

6. Compliance with Legal Requirements: 

We may release information when it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

7. Changes to the Privacy Policy: 

We reserve the right to update, modify, or replace any part of this Privacy Policy. Users will be notified of any changes through the Site or via email. 

8. Contact Information: 

If you have any questions about this Privacy Policy or the practices of this Site, please contact us at office@sthelensclc.com. 

By using the Site, you agree to the terms outlined in this Privacy Policy. We are committed to protecting your privacy and providing a secure and enjoyable online experience.