Effective Date: November 2024
Welcome to Mosaik Collective! Our Seller Verification and Compliance Policy outlines the procedures for verifying the identity of sellers and the compliance requirements they must meet on our website mosaikcollective.com, hereinafter referred to as “the Site” or “the Marketplace.” This policy is designed to ensure the integrity and trustworthiness of sellers participating in our platform.
1. Seller Identity Verification:
Sellers are required to undergo a verification process before listing products on the platform. This process may include providing identification documents and additional information to confirm the seller’s identity.
2. Compliance Requirements:
Sellers must adhere to the following compliance requirements to use the platform:
- Intellectual Property Ownership: Sellers must own the intellectual property rights to the products they list on the platform, including copyrights, trademarks, and any other proprietary rights.
- Prohibited Content: Sellers must not list products that violate our content policies, including but not limited to illegal, offensive, or restricted items.
3. Verification Process:
The seller verification process involves submitting necessary documentation and information for review. The Marketplace will verify the authenticity of the provided information to ensure compliance with our policies.
4. Documentation Required:
Sellers may be required to submit the following documents for verification, at the discretion of the site:
- Legal identification (e.g., government-issued ID or business registration documents).
- Proof of ownership of intellectual property rights for listed products.
5. Periodic Review:
The Marketplace may conduct periodic reviews of seller accounts to ensure ongoing compliance with our policies. Sellers may be requested to provide updated information or documentation during these reviews.
6. Consequences for Non-Compliance:
Failure to comply with the Seller Verification and Compliance Policy may result in various consequences, including:
- Warning: Sellers may receive a warning for their first violation of this policy.
- Suspension: For repeated violations or more serious offenses, the seller’s account may be suspended temporarily.
- Termination: The Marketplace reserves the right to terminate the account of any seller who repeatedly violates this policy or engages in severe prohibited activities.
7. Cooperation in Investigations:
Sellers are required to cooperate fully during any investigations related to identity verification or compliance. Failure to cooperate may result in consequences as outlined in this policy.
8. Modification of Policy:
The Marketplace reserves the right to update, modify, or replace any part of this Seller Verification and Compliance Policy. Sellers are responsible for regularly reviewing the policy to stay informed about any changes.
9. Contact Information:
If you have any questions about this Seller Verification and Compliance Policy, please contact us at office@sthelensclc.com.
By using the Site, you agree to comply with this Seller Verification and Compliance Policy. This policy aims to establish a secure and trustworthy environment for both sellers and buyers on our platform.