Terms of Service

Terms of Service 

Effective Date: November 2024

Welcome to Mosaik Collective! By accessing or using our website, mosaikcollective.com, hereinafter referred to as “the Site” or “the Marketplace,” you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully before using our services. 

1. Acceptance of Terms: 

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use the Site. 

2. Rules and Guidelines: 

Users must abide by the rules and guidelines outlined in the Terms of Service document available on the platform. These rules include, but are not limited to: 

• Providing accurate and complete information during registration and transactions. 
• Respecting the intellectual property rights of others. 
• Refraining from engaging in fraudulent or illegal activities. 

3. Prohibited Activities: 

The following activities are strictly prohibited on the platform: 

• Fraudulent or misleading actions that compromise the integrity of the marketplace. 
• Harassment, abuse, or any form of harmful behaviour towards other users. 
• Posting or promoting content that violates intellectual property rights, privacy, or is illegal. 
• Listing inappropriate or abusive items.

4. Conditions for Access and Use: 

Users can access and use our services by agreeing to and complying with the Terms of Service. Access to certain features or services may require additional agreements, permissions, or eligibility criteria. 

5. User Account Responsibilities: 

Users are responsible for maintaining the confidentiality of their account information, including usernames and passwords. Any activity that occurs under their account is their responsibility. 

6. Termination of Services: 

The Marketplace reserves the right to terminate or suspend access to the Site and its services, at its sole discretion, for any reason, including a breach of these Terms of Service. 

7. Modifications to Terms: 

The Marketplace reserves the right to update, modify, or replace any part of these Terms of Service. It is the User’s responsibility to check this page periodically for changes. Continued use of the Site following the posting of any changes constitutes acceptance of those changes. 

8. Dispute Resolution: 

Any disputes arising from the use of the Site will be resolved through a fair and transparent process outlined in the Dispute Resolution Policy. Users agree to cooperate in good faith during any dispute resolution proceedings. 

9. Governing Law: 

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. Users agree to submit to the exclusive jurisdiction of the courts located within the UK for the resolution of any disputes. 

10. Contact Information: 

If you have any questions about these Terms of Service, please contact us at office@sthelensclc.com. 

By using the Site, you signify your acceptance of these Terms of Service. If you do not agree to these terms, please refrain from using the Site.